Butcher to You

Privacy

At Butcher to You, we are committed to protecting the personal information that you share with us. This policy describes the way in which we manage your personal information.

Your personal information

  1. We collect, hold, use and disclose certain personal information for the purposes of providing services to you. We may also collect, hold, use and disclose your personal information for incidental purposes within your reasonable expectation or where permitted by law. By providing us with your personal information, you provide your consent to the collection, storage, use and disclosure of this information for these purposes.
  2. We may also collect, hold, use and disclose your personal information for the purposes of providing updates about our products and services, including specials and promotions. You may unsubscribe from our marketing/mailing list at any time by contacting us in writing, or opting to unsubscribe.
  3. Examples of personal information that we collect, hold, use and disclose include your name, address, email address, payment information and phone number. This information is collected and may be used, held and disclosed in circumstances including when you browse our website, place an order with us, make an enquiry or complaint, provide feedback, sign in using our visitor register at our retail store (where in use in response to government requirements), elect to receive updates about our products and services, or participate in a promotion.

Third parties

  1. We may disclose your personal information to third parties for the purposes of providing services to you. These third parties include our refrigerated delivery partners who deliver your order, digital communications providers (if you participate in a promotion or have opted to receive updates about our products and services), and the payment gateways that process transactions through this website.  Some of our service providers may be located or use locations outside of Australia.
  2. Where your personal information is disclosed to a third party, it will be handled in accordance with the privacy policy of the third party provider. You should familiarise yourself with the privacy policies of these providers. Please contact us if you would like further information about the third parties to whom your information may be disclosed.

Security and storage

  1. Our online store is hosted by Shopify Inc. Personal information provided through this website is stored in systems operated by us and Shopify Inc.
  2. Your personal information is stored in a manner that reasonably protects it from misuse and loss and unauthorised access, modification or disclosure.

Access, complaints and enquiries

  1. If you would like to access or correct personal information that we hold or make a complaint about the management of your personal information, please contact us in writing at hello@butchertoyou.com.au. We may undertake checks to verify your identity before providing access to this information.

Policy updates

  1. We may modify, withdraw or replace this policy at any time. Updates will take effect at the time they are published on our website. We will identify any material changes to this policy on this page.